Archive for June, 2021

[downtime] CS Email Partial Outage, Wednesday, June 23, 2021,

Tuesday, June 15th, 2021

Date: Wednesday, June 23, 2021 (08:00-08:15)

Who is affected:
Users of CS Department Email Services

What is happening:
One of the two Zimbra mailbox servers will be rebooted. This will cause a
brief email outage for about half of CS Department email users. After the
reboot, some folks may need to re-authenticate to the email server. There
should be no loss of email; any incoming messages during the outage will
simply be queued for delivery once the server is up.

Why is it happening:
The out-of-band management device for this server has hit a fault and
become unavailable. As a result, our ability to troubleshoot the machine in
an emergency is presently restricted. This device also provides
environmental monitoring to the OS level (including temperature and power
supply status), so those functions are also not presently working. The
reboot will include a power cycle intended to restore the full function of
the hardware.

We will post updates to the status page: http://www.csstaff.org
as necessary.

If this downtime will cause you undue hardship, please contact
csstaff@cs.princeton.edu immediately, so we can discuss options to reduce
any negative impact. Your patience is appreciated.
Sincerely,
CS Staff
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