Further Emergency Downtime & Update

In response to the file server problem we have been working on since Tuesday, a vendor field engineer will be coming out tonight to help troubleshoot and diagnose the problem. He is expected to arrive around 20:00 (8:00 PM) tonight, Thursday night.

It is very likely that downtime of the server will be required while the engineer is here. This will mean that all services provided by CS Staff, including public cycle servers, clusters, email service, web service, DNS, etc. will be shutdown, as they all depend on the file server. Please make sure to regularly save any data you are working on to protect against losing data when services are shutdown.

We appreciate your patience throughout these last few days, and apologize for any inconvenience.

Update 2007/07/13 @ 03:20 After over 7 grueling hours of emergency downtime and troubleshooting, the network and systems are again up and running, and initial signs look good. While we hesitate to declare victory, we would ask that you please report any instability you notice with as much detail as possible about what you were doing and what failed.

We thank you again for your patience, especially those of you working toward deadlines. If we have indeed licked this issue, look forward to some exciting announcements in the coming weeks.