Archive for August, 2009

Mail Trouble – 8/25/2009

Tuesday, August 25th, 2009

9:45am: Our e-mail service is currently down. We are working with our vendors to correct the problem.

10:15am: Problem appears to be with the virtual machine software that is hosting our mail server. We have “Gold” service with the VM vendor and are awaiting a return call.

11:00am: We are on the phone with the vendor’s technical support.

11:15am: Mail is working again.